Consumers Face Recalls, Rising Scams and Shifts in BNPL Rules
A News 8 Now "Eye on Consumer" segment on Sept. 20 flagged a major product recall, a surge in impersonation scams and new federal moves to regulate buy‑now‑pay‑later services — developments that could reshape household budgets and retailer strategies. The issues highlight how safety, fraud and credit products are converging to influence everyday spending and policy debates.
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News 8 Now’s Eye on Consumer on Sept. 20 put a spotlight on three developments that could affect household finances across the country: a large safety recall, an uptick in consumer fraud, and regulatory changes to fast‑growing installment credit products. Taken together, the items underscore how product safety, scam risk and access to credit are increasingly important to consumers navigating tighter budgets.
The consumer segment began with a recall affecting approximately 1.2 million portable lithium‑ion chargers sold through national retailers and online marketplaces, the show reported. The manufacturer, which issued a voluntary recall this month, cited overheating that has been linked to multiple reports of smoke and a handful of small house fires. "If you own one of these chargers, stop using it immediately and register for a free replacement with the manufacturer," the program’s consumer reporter advised, echoing guidance from the Consumer Product Safety Commission. The recall follows a broader pattern of electronics safety actions in recent years as higher energy densities in batteries raise fire risks.
Eye on Consumer then turned to fraud. Citing Federal Trade Commission data compiled through August, the segment said consumers reported more than $1 billion in losses to scams so far this year, with government‑impersonation schemes and romance scams among the fastest‑growing categories. Local consumer advocates appearing on the show warned that scammers are increasingly sophisticated, using deepfakes and cloned phone numbers to spoof official agencies. "Treat unexpected calls and pressure to pay immediately as red flags," said Jennifer Morales, director of a statewide consumer protection nonprofit quoted in the piece. The program emphasized simple protections — two‑factor authentication, credit freezes and regular account monitoring — and noted that victims often underreport losses, suggesting the true economic hit is larger.
The final segment addressed regulatory changes for buy‑now‑pay‑later (BNPL) services. The Consumer Financial Protection Bureau announced new disclosure requirements earlier this year, and Eye on Consumer explained how the rules — designed to increase transparency around fees, late penalties and credit reporting — will affect merchants and consumers. Industry groups estimate BNPL facilitated over $100 billion in purchases in 2024 and remains a key tool for younger shoppers and lower‑income households; regulators argue clearer disclosures could reduce overextension and delinquency. "This will likely make BNPL somewhat less frictionless for consumers but better aligned with traditional credit protections," the show’s finance analyst said.
Taken together, the items carry market and policy implications. Retailers that rely on impulse purchases financed by BNPL could see a modest drag on sales growth if stricter disclosures dampen take‑up. Meanwhile, elevated scam losses and product safety recalls add to consumer headwinds that could weigh on retail spending and, indirectly, on inflation dynamics if households tighten consumption. For policymakers, the episode illustrated the friction between technological convenience and the need for consumer safeguards — a tension that will remain central as credit products and connected devices proliferate.