Dollar General Ratings Slip on Review Site, Workers Cite Staffing and Pay
An employer review page updated Dec. 6, 2025 shows Dollar General with an overall employee rating near 2.9 out of 5, based on more than 41,000 reviews, highlighting persistent complaints about pay and scheduling. The crowd sourced snapshot underscores staffing shortages, variable store management, and holiday scheduling conflicts that could affect recruiting, retention, and daily store operations.
A rolling employer review page updated on Dec. 6, 2025 presents a snapshot of frontline sentiment at Dollar General, with an aggregate rating of roughly 2.9 out of 5 drawn from more than 41,000 employee reviews. Subscores included an approximately 2.5 rating for pay and benefits and roughly 2.8 for work life balance. The listing, updated frequently with employee generated content, reflects patterns in recent reviews that matter for hiring and store performance.
Recent review themes pointed to understaffing as a frequent cause of stress and operational strain, with employees reporting more responsibilities and less backup during peak hours. Pay concerns emerged as a clear driver of dissatisfaction, and reviewers frequently noted scheduling conflicts that were especially acute during holiday periods. Reports also highlighted wide variation in management styles and policies from store to store, which contributed to uneven experiences for workers and inconsistent local retention.
Not all feedback was negative. Some reviewers praised opportunities for on the job learning and described supportive coworkers who made difficult shifts more manageable. Those pockets of positive feedback suggest that store level leadership and peer support can mitigate broader systemic pressures, but they also reinforce how much employee experience depends on local conditions.
For workers and prospective hires, this crowd sourced page functions as a near real time gauge of what daily life in stores is like, from scheduling practices to compensation and managerial behavior. For the company, the sustained low ratings and repeated themes risk complicating recruiting efforts and increasing turnover at a time when staffing shortages can directly degrade customer service and inventory management.
Operationally, persistent understaffing and holiday scheduling conflicts can reduce sales capacity and increase hours of overtime for remaining employees. Publicly visible employee dissatisfaction can also shape consumer perceptions and influence local hiring competition. As Dollar General moves into the holiday season and beyond, these aggregated employee reports signal areas where clearer scheduling policies, pay reviews, and consistent store management practices could make tangible differences for workers and for store performance.
