Downtown Visitor Center Provides Single Stop Resource for Wake County
The Greater Raleigh Convention and Visitors Bureau operates a downtown Visitor Information Center at 500 Fayetteville Street offering printed and digital guides, county maps, and personal trip planning assistance for Raleigh, Cary, and Wake County. The center serves tourists and residents alike, supporting local attractions and small businesses while offering a central access point for seasonal events and practical travel information.
The downtown Visitor Information Center, operated by the Greater Raleigh Convention and Visitors Bureau, is located between the Raleigh Convention Center and the Raleigh Marriott City Center at 500 Fayetteville Street. The center offers the Official Visitors Guide along with downtown and county maps, printed and digital materials, and staff who provide personalized trip planning for Raleigh, Cary, and Wake County.
For residents and visitors, the center functions as a reliable single stop resource to plan visits to museums, parks, greenways, restaurants and cultural events across the county. VisitRaleigh publishes current hours for the Visitor Information Center and maintains a contact email at visit@visitRaleigh.com along with a phone line for planning and inquiries. Those details make it easier for people to confirm hours and get up to date recommendations before arriving downtown.
The center’s placement between a major convention venue and a central hotel reflects an institutional focus on serving convention attendees as well as leisure visitors. That positioning has implications for local economic activity, since accessible visitor services can increase attendance at events, boost patronage of downtown and county businesses, and support the hospitality sector. For Wake County leaders and civic planners, the center represents an operational asset that connects promotional efforts to real time visitor needs.
Policy considerations include maintaining consistent hours, ensuring outreach to under served communities, and addressing digital access so printed materials remain available to those who need them. Tracking usage patterns and coordinating with cultural institutions and parks managers can help target outreach and measure the center’s contribution to tourism related revenue and civic participation.
Practical guidance for residents and visitors remains straightforward. Pick up the Official Visitors Guide, collect maps for downtown and the county, and consult staff for recommendations on attractions, hotels, dining and events. Confirm current hours and contact the VisitRaleigh team at visit@visitRaleigh.com or by phone before planning a visit.
