Hazard launches digital tools to speed alerts, simplify utility tasks
The City of Hazard is encouraging Perry County residents to use its Go Hazard KY mobile app, leak‑report phone line, and online bill pay portal to receive timely notifications about boil‑water advisories, outages, leaf pickup, events, and to manage utility payments. Enabling neighborhood notifications and keeping contact information current will help residents get targeted service updates more quickly and make it easier to report water issues.
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The City of Hazard has rolled out a suite of digital tools designed to streamline everyday tasks for Perry County residents and speed delivery of critical service alerts. Central to the effort is the Go Hazard KY mobile app, which provides push, text and email notifications on topics ranging from boil‑water advisories and service outages to leaf pickup schedules and community event notices, and also includes links for paying city utility bills.
For residents who encounter water problems, the city maintains a dedicated leak‑report phone line at 606‑438‑2221 to quickly flag issues that may affect water service or require repairs. In addition to the app and phone line, the city promotes online bill pay through its official portal as a convenient option for utility customers.
City officials say these tools are intended to reduce delays in communication and to give residents multiple ways to interact with municipal services. For the public, prompt notification of boil‑water advisories and outages can have direct implications for health and household planning, while timely leaf pickup notices and event alerts help people organize schedules and comply with local guidelines. The leak‑report line creates a straightforward route for reporting urgent infrastructure concerns, which can speed responses from crews working on water mains and related systems.
The shift toward digital communications mirrors a broader trend among smaller municipalities adapting technology to improve service delivery. For Perry County, effective use of these tools will depend on residents taking simple steps such as enabling app notifications for their neighborhood and keeping their contact information up to date, which enables the city to send targeted updates when problems occur.
Officials acknowledge that not all residents use smartphones or have reliable internet access; the leak‑report phone line remains an important complement to the app for reporting water issues and for residents who prefer phone contact. The availability of multiple channels aims to balance convenience with accessibility, ensuring that critical advisories reach households across the county.
As local infrastructure ages and extreme weather events grow more frequent, faster communication between the city and residents can reduce confusion and health risks tied to water advisories and outages. Perry County households are encouraged to explore the Go Hazard KY app, save the leak‑report number 606‑438‑2221, and register for online bill pay to make municipal services more predictable and responsive to community needs.
