How Residents Can Report Road Problems, Track Repairs Locally

The Grand Traverse County Road Commission maintains an online CivicAlerts page and a project calendar that residents can use to report road problems and follow progress on repairs and closures. For anyone encountering potholes, downed signs, seasonal weight restrictions, or construction impacts, the commission asks that reports include an exact location, photos when possible, and a description of the severity to help crews prioritize work.

Residents can submit concerns through the Road Commission website using the Contact Us link or dedicated reporting forms designed for roadway hazards. CivicAlerts and the project calendar list planned closures, detours and temporary traffic controls so motorists can plan alternate routes or adjust travel times around higher impact projects. Subscribing to email alerts or following the commission on social media can provide direct notices about major efforts such as winter weight restrictions and bridge work.

For urgent public safety threats contact local dispatch using the non emergency number, and call 911 if there is immediate danger. Accurate and timely reporting is especially important during freeze and thaw cycles and throughout the snow season when potholes and other hazards develop rapidly. When the public shares precise information, the Road Commission can allocate crews more effectively and limit exposure for drivers and emergency responders.

The practical benefits for Grand Traverse County drivers are immediate. Knowing when a road will be closed or subject to temporary traffic controls allows commuters, school transportation planners and local businesses to adjust schedules. Advance notice of weight restrictions and bridge projects helps farmers, freight haulers and service providers route heavy equipment and deliveries in ways that protect infrastructure and avoid delays.

Using the online tools also helps create transparency about priorities and timelines. Project notices often include anticipated work windows and traffic control plans, which can reduce uncertainty and help neighborhoods prepare for overnight or daytime operations. Residents who routinely report issues and sign up for alerts contribute directly to a more responsive maintenance system.

The Road Commission’s reporting and notification tools are intended to be practical, community oriented resources. For motorists and residents who depend on safe local roads, taking a few extra minutes to document a problem and check CivicAlerts can make winter travel safer and reduce the time dangerous conditions remain unaddressed.