Kauai Police Warn Non Emergency Line May Be Unavailable Today

The Kauai Police Department is notifying residents that scheduled electrical work on Saturday December 6 from 8:00 a.m. to 4:00 p.m. may temporarily disrupt the department non emergency phone line at (808) 241 1711. The maintenance is confined to the non emergency system and is not expected to affect the 911 emergency line.

During the maintenance window, callers unable to reach the usual non emergency number may use the alternate lines for non urgent assistance. The alternate numbers are (808) 755 8516 and (808) 652 7837. These lines are offered specifically for non emergency reports and inquiries while the scheduled work is underway.

Local impact could include difficulty reporting non urgent incidents such as noise complaints, property damage after the fact, and parking or permit related questions. Residents who need immediate help for a life threatening situation should call 911, which will remain the correct number for emergencies throughout the maintenance period. For non urgent matters, using one of the alternate numbers will help ensure reports and requests are routed to on duty personnel without delay.

The scheduled work occurs on a Saturday during a time of year when holiday traffic and visitor activity typically increase in Kauai County, making clear communication channels important for public safety and community services. Residents and visitors who rely on landlines or who may be without consistent cell coverage should note the alternate numbers in case they cannot reach the primary non emergency line during the stated hours.

Police officials advise saving the alternate numbers and checking any local contacts or social media channels for updates if the maintenance extends beyond the planned timeframe. The department emphasizes that 911 continues to serve all emergency needs, and the provided alternate numbers should be used only for non emergency assistance while the electrical work is underway.