Local Leader Steve Justice Honored for Customer Service in Jamestown

The Jamestown Area Chamber of Commerce presented its customer service award to local business figure Steve Justice on November 10, 2025, honoring his service at the Two Rivers Activity Center. The chamber announced the recognition as part of its program to spotlight exceptional local service, drawing attention to individuals who contribute to the everyday quality of life that residents and visitors experience downtown.

Justice's award signals more than personal recognition. The Two Rivers Activity Center functions as a community hub for recreation and events, and staff and leadership there shape how residents interact with local services and downtown amenities. In small regional economies like Stutsman County's, reliable customer service at community institutions helps sustain foot traffic for nearby restaurants retailers and service providers, and it supports volunteerism and event programming that keep downtown Jamestown active.

The chamber's recognition program aims to underscore that customer experience matters for economic resilience. By highlighting exemplary service, the program encourages higher standards across the local business community, which can translate into increased patronage and longer term loyalty from residents and visitors. For a county whose economic base includes small businesses and community services, improvements in service quality influence where people choose to spend their time and money.

For local residents the award provides a concrete example of how individual contributions maintain community assets. The Two Rivers Activity Center hosts programming that draws families seniors and athletic groups, and consistent service at such a venue contributes to broader goals of public health social cohesion and downtown vitality. When community centers operate smoothly and courteously they reduce barriers to participation and support ancillary economic activity in nearby shops and eateries.

The chamber will continue to use its recognition program to showcase service leaders across the Jamestown area, reinforcing the connection between customer service and economic health. For business owners and managers the award offers a model for staff training and community engagement efforts. For residents the recognition is an invitation to support local institutions that invest in quality service, whether through attendance volunteering or patronage.

As the holiday season approaches the award to Justice may also have practical implications for local merchants. Strong customer experiences at community venues can bolster weekend and event driven spending patterns that matter for seasonal revenues. In naming Justice the chamber underscored the civic value of service work and the role it plays in sustaining a vibrant downtown and a resilient local economy.