Government

McKinney Launches Redesigned Website to Improve Access for Residents

The City of McKinney unveiled a redesigned official website on November 20, 2025, featuring a fully responsive layout, improved navigation and enhanced accessibility features. The update aims to make city services, event information and program details easier to reach for residents across mobile and desktop devices, and strengthens the citys push for transparency and community engagement.

James Thompson2 min read
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McKinney Launches Redesigned Website to Improve Access for Residents
McKinney Launches Redesigned Website to Improve Access for Residents

McKinney rolled out a major overhaul of its official website on November 20, 2025, updating the site to be fully responsive and easier to navigate on phones, tablets and desktop computers. The redesign includes an upgraded search function and focused accessibility improvements, such as adjusted color schemes to better accommodate color blind users and formatting optimized for screen readers, measures the city said align with ADA best practices.

The new site was built to improve access to core municipal services and widely used information. A city release noted that the main site drew more than 5.5 million page views from over 2 million users in 2024, with commonly visited pages including library services, water billing, employment listings and trash and recycling information. Those usage figures underscore why officials prioritized navigation and mobile performance during the redesign.

For Collin County residents the changes address practical daily needs. Easier mobile access should simplify routine tasks like checking library accounts, paying water bills and finding collection schedules, while clearer menus and search results can help residents locate permits, program details and job postings more quickly. Accessibility upgrades aim to expand digital inclusion for residents who rely on assistive technologies, a step that can reduce barriers to civic participation and services.

The redesign also fits within a broader trend among municipalities toward more open, accessible digital government. By aligning with recognized accessibility practices the city is responding to local needs and to wider expectations that public agencies provide inclusive online services. That trend has implications for civic engagement, as smoother digital interactions can raise participation and reduce phone and in person service demands.

City officials framed the website update as part of ongoing efforts to improve transparency and community engagement. Residents seeking city services or information are encouraged to explore the updated site from any device. Continued monitoring of usage and community feedback will determine how well the new design meets the needs of McKinney and the surrounding Collin County community.

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