New local ADRC office in Charlestown improves access to services

The Sullivan County Aging and Disability Resource Center, ServiceLink ADRC, is located at 33 Arbor Way in downtown Charlestown, providing local entry to aging and disability resource services for county residents. The office offers in person access during typical business hours, and callers can find phone and online contact information on the organization website. Residents are advised to call ahead to confirm hours and availability.

ADRCs serve as a single point of contact for older adults, people with disabilities, caregivers, and families seeking information and help with planning long term supports. Placing an office in downtown Charlestown reduces the distance many residents must travel to get help, which is especially important in rural counties where transportation options can be limited. For seniors on fixed incomes and people managing chronic conditions, closer access to information and navigation can be the difference between receiving timely services and facing avoidable gaps in care.

From a public health perspective, local access to resource navigation supports equity by helping underserved residents connect with home based services, benefits counseling, caregiver supports, and community programs that promote independence and prevent unnecessary institutional care. Strengthening connection points like the ADRC aligns with county and state goals to keep people healthy in their communities and relieve pressure on emergency and acute care systems.

Healthcare policy decisions at the local level shape whether vulnerable residents can effectively find and use existing programs. The presence of a staffed office in Charlestown makes those conversations more immediate and actionable for families trying to arrange long term supports, transportation, or financial assistance for care.

Residents seeking services should visit the NH Care Collaborative site for current contact details, or call the Charlestown office to confirm hours and make an appointment. Local organizations and municipal leaders can use this office as a hub for outreach to ensure information reaches homebound seniors, people with disabilities, and caregivers across Sullivan County.