Value City Furniture in Traverse City begins going-out-of-business sale

Value City Furniture at 1775 Oak Hollow Drive in Traverse City opened going-out-of-business sales this week after parent company American Signature Inc. said it will permanently close all remaining American Signature Furniture and Value City Furniture locations. The announcement followed a court-supervised process the company began in November 2025 to facilitate a potential sale, and the company said it is winding down operations.

The Traverse City store is holding store closing sales while inventory lasts, and management has stated that all sales are final. Returns and exchanges are not being accepted. The company said it is attempting to fulfill orders for products currently in stock, and customers can check the status of their orders through the company’s order-status link. If the company cannot fulfill an order for which a customer placed a deposit, the company said customers may be able to file a claim through its Chapter 11 case website.

For Grand Traverse County residents who bought furniture or placed deposits, several immediate steps matter. Keep receipts, order numbers and any financing paperwork; monitor the company’s order-status page for updates; and review the Chapter 11 case website and the listed claims agent contacts for instructions on filing a claim if an item is not delivered. The company has said it is not offering refunds at this time, including for deposits when items become unavailable. Customers with financed purchases were told to continue making payments as usual.

The store closure adds a notable vacancy risk to the Oak Hollow Drive retail corridor, which serves southwest Traverse City shoppers and connects to broader county shopping patterns. While the company did not release local employment numbers, retail liquidations typically affect store-level staff and local foot traffic, with potential short-term impacts on neighboring businesses that benefit from customer spillover. For shoppers, the closure reduces in-person options for major furniture purchases and support services such as delivery and in-store consultations.

The company’s Chapter 11 case will determine how unfulfilled orders, deposits and creditor claims are prioritized. That process can take weeks or months and may require claimants to submit documentation to a claims agent. Local consumers should act promptly to preserve their rights under the bankruptcy case.

The takeaway? If you bought furniture from the Traverse City Value City location, check your order status, hold on to every receipt and keep making any financed payments to avoid credit consequences. Our two cents? If you need furniture soon, consider local independent stores that can provide immediate availability and clearer return policies while the bankruptcy process plays out.