Lane County Urgent Care Networks Shift as Trillium Takes Patients

PacificSource is stepping away from administering Lane County’s Oregon Health Plan Coordinated Care Organization, and Trillium Community Health Plan will assume care for many affected members beginning Feb. 1, 2026. The change has prompted immediate questions from patients about where they can obtain urgent care without unexpected out-of-pocket costs.

Local listings now identify area urgent care clinics and indicate whether each clinic is currently in Trillium’s provider network. Because in-network status can determine patient cost-sharing and prior-authorization requirements, patients seeking urgent but non-emergency care should verify coverage before visiting a clinic. Trillium and individual providers maintain online directories and member services lines that can confirm whether a specific urgent care location accepts Trillium insurance.

Insurers and the Oregon Health Authority have announced member protections and transition supports intended to reduce disruption during the changeover. Those protections are designed to maintain continuity of care where possible and to assist members with enrollment and provider transitions. Members with ongoing treatments or scheduled procedures should contact Trillium or their current provider to learn how those protections apply to their care and to request help with referrals or prior authorizations if necessary.

For Lane County residents, the practical implications are immediate. People who require urgent care for injuries, infections, or sudden illness must weigh convenience against network status. Receiving care at an out-of-network urgent care center may result in higher bills, so simple steps now can prevent later surprises: verify a clinic’s acceptance of Trillium coverage, confirm co-pay and billing practices, and ask whether any ongoing prescriptions or follow-up services will require additional referrals.

Primary care providers and clinics in Lane County are also adjusting administrative workflows to reflect the new network. Patients who have established relationships with clinicians should check whether those clinicians will remain in-network under Trillium or whether transition assistance is available to continue care with minimal interruption.

This transition affects thousands of Lane County residents enrolled in the Oregon Health Plan. To protect yourself financially and medically, verify coverage with Trillium or the urgent care clinic before seeking non-emergency care, keep records of any authorizations or referrals, and contact plan member services or the Oregon Health Authority for assistance if you encounter problems during the transition.