Walmart Consolidates Workplace Rules in Policies and Guidelines Hub

Walmart now points associates and managers to a consolidated Policies & Guidelines page that brings together corporate rules and guidance affecting a wide range of work functions. The hub includes the Walmart Code of Conduct and Global Ethics channels for reporting concerns, Social Media and Records Management guidance, the Return Policy with extended holiday returns provisions, the Global Forced Labor Prevention Policy and supplier standards, plus operational statements on firearms and ammunition, sustainability and tax matters.

The centralization is intended to serve managers, HR teams and front-line associates as an authoritative reference to determine applicable corporate rules, compliance obligations, and procedures for raising workplace or ethics concerns. Sub-policies carry their own publish or update dates, so teams should consult individual sections for the most current instructions and requirements.

For store-level employees and customer-facing teams, the Return Policy and its extended holiday returns details are among the most immediately relevant items. Those rules frame in-store returns workflows, refund timing and customer interaction protocols during peak retail periods, and managers will need to reference the policy when resolving disputes or training hourly associates. Operational policies on firearms and ammunition likewise affect store security practices and require local management and asset-protection coordination to apply corporate guidance alongside local laws.

For HR and compliance staff, the Code of Conduct and Global Ethics channels provide the procedural backbone for investigating and escalating reports of wrongdoing or policy violations. Supplier-facing teams must account for the Global Forced Labor Prevention Policy and supplier standards when managing vendor contracts and sourcing decisions, as those policies outline obligations across Walmart’s supply chain.

The hub also consolidates guidance on Social Media and Records Management, which informs how associates should handle public communications and corporate records retention. That guidance has implications for discipline, documentation and legal compliance when incidents occur or when records are needed for audits and investigations.

Centralized access to these policies is intended to reduce ambiguity and make it easier for employees and managers to find authoritative guidance. Associates and managers can review the consolidated policies and consult specific sub-policies at corporate.walmart.com/policies to confirm procedures, reporting channels and compliance responsibilities relevant to their roles.